Our client is seeking a Technical Support Engineer to provide frontline technical assistance to customers designing Bluetooth systems using BlueCore devices.
This assistance is primarily via email and occasional conference calls.
The ideal candidate will have a sound footing in hardware design issues and embedded software design and implementation.
Customer questions can range from RF problems, digital baseband issues and application and stack software questions.

The Technical Support Engineer will be responsible for providing prompt answers to any customer questions by utilising internal documentation, intranets and by liaising with other individuals and teams.
Basic lab skills will also be needed as this role can require evaluation and modification of customer boards. Testing in house designs will also form part of this role.

Our client will provide on the job training on the Bluetooth specification and their products as well as the use of Bluetooth and RF test equipment for RF evaluation.
Training will also be provided on writing embedded applications in C to run on our clients BlueCore devices.
Occasional travel outside the UK (customer/distributor visits) may be required so a valid passport would be needed.

Essential Skills and Experience:
Excellent written and verbal communication skills.
Good understanding of hardware and software fundamentals.
Basic C programming skills.
Basic Lab skills
A desire to work within a customer facing organisation
1 year in a technical role, however a new graduate would be considered
An outgoing personality

Desirable Skills and Experience:
RF experience a plus but not essential.
Knowledge of Bluetooth or communications systems a plus but not essential.
Customer facing experience